Privacy policy
Privacy Policy
Last updated: March 11, 2026
Kitchenova ("we", "our", or "us") operates this website and provides all related information, content, tools, products and services available through our online store (the “Services”). Our store is hosted by Shopify, which allows us to provide our Services to customers worldwide.
This Privacy Policy explains how we collect, use and disclose your personal information when you visit our website, make a purchase or otherwise interact with our Services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
When we refer to personal information, we mean any information that identifies or can reasonably be linked to an individual.
We may collect the following types of information:
Contact Information
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Name
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Billing address
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Shipping address
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Email address
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Phone number
Payment Information
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Credit card or debit card details
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Payment confirmation
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Transaction information
Payments are securely processed through trusted payment providers.
Account Information
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Username and password
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Account preferences
Order Information
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Products viewed or purchased
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Shopping cart activity
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Order history
Device Information
We may automatically collect certain technical information including:
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IP address
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Browser type
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Device type
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Operating system
Usage Information
Information about how you interact with our website, such as pages viewed and browsing behavior.
How We Collect Your Information
We collect information in several ways:
Directly from you
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When you place an order
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When you contact customer support
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When you create an account
Automatically
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Through cookies and similar tracking technologies when you visit our website.
From service providers
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Such as payment processors, analytics services and shipping partners.
How We Use Your Information
We use personal information for the following purposes:
To Process Orders
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Process payments
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Ship orders
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Send order confirmations
To Improve Our Store
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Analyze website performance
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Improve user experience
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Personalize your shopping experience
Marketing & Advertising
We may send promotional emails or advertisements related to our products and offers.
You can unsubscribe from marketing emails at any time.
Fraud Prevention & Security
We use your information to detect and prevent fraud, protect customer accounts and maintain the security of our Services.
Sharing Your Information
We may share your personal information with trusted third parties including:
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Shopify, which powers our online store
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Payment providers
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Shipping and logistics partners
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Marketing and analytics partners
These service providers only use your information to perform services on our behalf.
Shopify
Our store is hosted on Shopify Inc. They provide the e-commerce platform that allows us to sell our products and services to you.
Your data may be stored through Shopify's secure data storage systems and databases.
For more information, you can review Shopify's privacy policy at:
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
Data Security
We take reasonable measures to protect your personal information. However, no internet transmission is completely secure and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights regarding your personal data, including:
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Access to your personal information
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Request correction of your data
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Request deletion of your data
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Opt-out of marketing communications
To exercise these rights, please contact us.
International Data Transfers
Your personal information may be transferred and processed outside of your country, including the United States, where our service providers may operate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.
Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
Kitchenova Support
Email: support@kitchenova.com